Interested Party
The implementation of the stakeholder issues, communication and frequency of different types of stakeholders in 2021.
A total of 77 questionnaires were collected from stakeholders in 2021, and after a comprehensive assessment of issues such as KNH’s future vision, sustainability strategy, impact on the value chain, GRI G4 considerations and the global and domestic issues concerned by peers, 13 related issues were screened after evaluation in accordance with KNH’s current business condition. Results are as follows:
Type of Stakeholder | Concerned issues | Communication channels | Communication contents and frequency |
Shareholder | ◆Corporate governance
◆Product safety | ◆Convene Board, Remuneration Committee and Audit Committee meetings
◆Announcement made on the company website | ◆In 2021, 10 Board meetings, 5 Remuneration Committee meetings and 6 Audit Committee meetings were held
◆Product inspection results and quality certifications were released from time to time, consumer hotline made public/Email |
Peer industry / public association | ◆Management strategy and future development
◆Technology exchange and cooperation | ◆Convene shareholders’ meetings and hold investor conferences each year
◆Participation of public association meetings and events | ◆A shareholders’ meeting was held on July 15, 2021
◆2021 participation in major publication meetings and events: 8 times |
Employee | ◆Management strategy and future development
◆Labor environment, health and safety | ◆Held business management meetings, senior manager meetings from time to time
◆Regular health examination and safety promotion, monthly medical care, occasional health care promotion | ◆2 business management meetings, 9 senior manager meetings were held
◆836 hours of employee health examinations and safety promotion; and 306 hours of health care promotion |
Supplier/contractor | ◆Financial Performance
◆Product safety | ◆Releasing financial information on a regular basis.
◆Announcement made on the company website | ◆Quarterly financial statements/annual reports/monthly revenue announcements
◆Product inspection results and quality certifications were released from time to time, supplier contact made public |
Customer/consumer | ◆Customer satisfaction
◆Product safety | ◆Annual survey on customer satisfaction
◆Announcement made on the company website | ◆Customer satisfaction survey reaching 98 (out of 100)
◆Product inspection results and quality certifications were released from time to time, consumer hotline made public/Email |
Bank | ◆Corporate governance
◆Management strategy and future development | ◆Convene Board, Remuneration Committee and Audit Committee meetings
◆Convene shareholders’ meetings and hold investor conferences each year | ◆In 2021, 10 Board meetings, 5 Remuneration Committee meetings and 6 Audit Committee meetings were held
◆2 online investor conferences were held |
Interested Party | ||
| KNH & Partner | ||
| KNH & Employee | ||
| Q&A |
